privacy policy.

ink. interactive is committed to protecting your privacy. this policy explains how we collect, use and manage your personal information.

when you contact us through our website, we collect the information you provide including your name, email address, phone number, and details about your enquiry. we do not collect sensitive information such as financial details, health information or government identifiers.

we collect your information solely to respond to your enquiry and to communicate with you about our services. we will not use your information for any other purpose without your consent.

your information is stored securely. we take reasonable steps to protect it from misuse, loss, and unauthorised access. we do not store payment information.

we do not sell, trade or share your personal information with third parties, except where required by law.

our website uses cookies and similar technologies to understand how visitors interact with our content. this helps us improve the site and the services we offer.

we use the following analytics tools:

google analytics 4 measures site traffic and visitor behaviour. it collects anonymised information such as pages viewed, time on site, device type and approximate location.

matomo analytics is a privacy-focused, self-hosted analytics platform that collects similar information. all data is stored on our own infrastructure rather than shared with a third party.

microsoft clarity records anonymised session interactions to help us identify usability issues. ip addresses are anonymised by default.

we do not use cookies for advertising or to identify you personally. we do not share analytics data with third parties for marketing purposes.

you can opt out of analytics tracking at any time.

install the google analytics opt-out browser add-on to prevent google analytics from collecting your data across all sites.

block or clear cookies through your browser settings. all major browsers (chrome, firefox, safari, edge) support this.

opting out will not affect your ability to use our website.
 

you have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate. to make a request, contact us at inkfo@inkinteractive.com.au.

if you believe we have mishandled your personal information, please contact us directly. if you are not satisfied with our response, you may contact the office of the australian information commissioner at oaic.gov.au.

ink. interactive
inkfo@inkinteractive.com.au
inkinteractive.com.au
Melbourne, Australia